This is a practical, step-by-step walkthrough: registration, verification, bonuses, and payments — no fluff.
Before You Start
- You must be 18+ and physically located in Australia to use PointsBet.
- Have a valid email address, Australian mobile number, and proof of identity (driver’s licence or passport) ready for verification.
- PointsBet uses a progressive web app (PWA) — you can add it to your home screen from the browser; no app store installation needed.
- Understand that all bonuses come with wagering requirements; read the terms before opting in.
- Set a budget and use responsible gambling tools (deposit limits, time?outs) from the start.
- Check your internet connection: a stable Wi?Fi or 4G/5G signal ensures smooth login and betting.
How to Sign Up
- Open your mobile browser and visit https://pointsbet-au.net/.
- Click the “Join Now” button on the homepage.
- Fill in the registration form: full name, date of birth, email, mobile number, and residential address.
- Create a unique username and a strong password (at least 8 characters, including a number and a symbol).
- Agree to the terms and conditions and confirm you are 18+.
- Submit the form. You will receive a verification email or SMS – follow the link to confirm your account.
- Log in with your new username and password – the
is now active. - Complete the identity verification by uploading a clear photo of your ID (driver’s licence or passport) in the “My Account” section. Verification usually takes a few minutes but can take up to 24 hours.
How Wagering Works
Wagering requirements (playthrough) determine how much you must bet before you can withdraw bonus winnings. Suppose you claim a deposit match bonus of 100% up to $500. You deposit $200 and receive a $200 bonus. The bonus terms state a 10x wagering requirement on the bonus amount. That means you need to place bets totalling $200 × 10 = $2,000 before the bonus funds become withdrawable. If the requirement is 15x on (deposit + bonus), you would need to wager ($200 + $200) × 15 = $6,000. Let’s illustrate with a formula:
Wagering Target = (Bonus Amount) × (Wagering Multiplier)
Example: $200 bonus × 10x = $2,000
Each bet contributes a percentage toward the target. Usually, single bets on sports with odds ? 1.50 contribute 100%, while combination bets may contribute less. Track your progress in the “My Bonuses” section.
Is It Safe?
PointsBet holds a valid licence from the Northern Territory Racing Commission (Australia) and uses 128?bit SSL encryption to protect your data. The platform is independently audited for fair play. Your funds are held in segregated accounts, meaning they are separate from operational funds. For added security, enable two?factor authentication (2FA) via the settings menu. Always log out after using a shared device.
Money In, Money Out
Below are the main payment methods available for Australian players. Minimum and maximum limits may vary based on your account status. Processing times are typical ranges.
| Method | Min Deposit | Max Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|---|
| Visa/Mastercard | $10 | $10,000 | $10 | 1?5 business days |
| POLi | $10 | $10,000 | $10 | Instant (deposit) / 24?48 hours (withdrawal) |
| Bank Transfer | $10 | $50,000 | $10 | 2?5 business days |
| PayID | $10 | $10,000 | $10 | Instant (deposit) / 24 hours (withdrawal) |
Deposits via the
Support Guide
Common scenarios and how to resolve them:
- Forgot password: On the login page, click “Forgot password?” and enter your email. Follow the reset link sent to your inbox.
- Login issues: Clear your browser cache and cookies, then try again. If using the PWA, ensure you have the latest version by refreshing the page. If still stuck, check server status or contact support.
- Verification delays: If your ID hasn’t been verified within 24 hours, upload a clearer image and contact support via live chat. Ensure the document is in colour and all corners are visible.
- Withdrawal pending for more than 3 days: Check your account for any pending wagering requirements. If all clear, contact support with your transaction ID.
- Bonus not credited: Verify you entered the bonus code (if required) and met the minimum deposit. If still not applied, chat with an agent and provide the deposit timestamp.
- Self?exclusion request: You can request self?exclusion via the responsible gambling page or by emailing support. The request takes effect within 2 hours.
Quick Answers
How do I create an account?
Click the “Join Now” button on the homepage, fill in your details, and verify your email and ID.
What is the minimum deposit?
The minimum deposit is $10 for most methods.
Can I use the platform on my phone?
Yes, the platform is fully mobile?optimised and can be added to your home screen as a progressive web app (PWA).
How long do withdrawals take?
Withdrawals are processed within 24?48 hours for e?wallets and 2?5 business days for bank transfers and cards.
Are there wagering requirements on bonuses?
Yes, all bonuses come with playthrough requirements. Always read the bonus terms before claiming.
Is my personal data safe?
Yes, the site uses SSL encryption and stores data securely. Enable 2FA for extra protection.
What happens if I forget my password?
Use the “Forgot password” link on the login page to reset it via email.
Extra Tips
Practice responsible gambling by setting limits. In your account settings, you can set:
- Deposit limits: Daily, weekly, or monthly caps on how much you can deposit.
- Session limits: A timer that logs you out after a set period.
- Reality checks: Pop?up reminders that show your play time and net loss.
- Self?exclusion: Temporary or permanent blocks if you need a break.
If you ever feel your gambling is out of control, contact Gambling Help Online (1800 858 858) or use the self?exclusion tool within your account.
That concludes the practical guide. Remember to always gamble responsibly and only bet what you can afford to lose.